Privacy Policy

Drizzle Honey Privacy Policy    

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “www.drizzlehoney.com”).  

PERSONAL INFORMATION WE COLLECT  

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”  

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).  

We collect a variety of information about our wonderful customers (you!) and visitors to the Drizzle website. This personal data falls into these categories:  

Identity Data includes title, first name, last name, username or similar identifier and an encrypted version of your login/password. If you interact with us through social media, this may include your social media username.  

Contact Data includes a billing address, delivery address, email address and telephone numbers.  

Financial Data includes payment card details.  

Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.  

Profile Data includes your username and password, purchases or orders made by you, preferences, feedback and survey responses, as well as any profile data which we have added (for example, using analytics and profiling).  

Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.  

Usage Data includes information about how you use our website, products and services.  

Tracking Data includes information we or others collect about you from cookies and similar tracking technologies, such as web beacons, pixels, and mobile identifiers.  

Marketing and Communications Data includes your preferences in receiving direct marketing from us and our third parties and your communication preferences.  

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.   

We collect Device Information using the following technologies:  

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org 

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.  

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.  

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.  We refer to this information as “Order Information.”   

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.  

HOW DO WE USE YOUR PERSONAL INFORMATION?  

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:  

Communicate with you;  

Screen our orders for potential risk or fraud; and  

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.   

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).  

SHARING YOUR PERSONAL INFORMATION  

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.   

DO NOT TRACK  

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.  

THIRD PARTY SITES  

This website may include links to third-party websites, plug-ins and applications (for example, the ability to sign in with Facebook). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.  

YOUR RIGHTS  

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.  

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Please note that your information will be transferred outside of Europe, including to Canada and the United States.  

DATA RETENTION  

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.  

CHANGES   

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  

CONTACT US  

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@drizzlehoney.com or by mail using the details provided below:  

2540 Kensington Rd NW, Calgary, T2N 3S3, Canada  

Attn: Aja Horsley